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How do I obtain taxes that was accepted but never received

I filled in 2023 they were accepted but I never received the return/money.
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How do I obtain taxes that was accepted but never received


@duttchez27 wrote:  How do I obtain taxes that was accepted but never received
I filled in 2023 they were accepted but I never received the return/money.

EDITED for clarity 7/18/2025 at 4:04 AM Pacific.

 

"I filed in 2023"

It's not completely clear what tax year are talking about.    

I'll assume you are referring to a 2023 return that you filed in 2024.   Or if you literally mean you filed the return in 2023, are you referring to a 2022 return which would normally have bedn filed in 2023?    In any case, the search method below is the same, except for different tax year.

 

What is showing at the IRS "Where's My Refund" tool?

https://www.irs.gov/wheres-my-refund

Be sure to select the tax year 2023 (if that's the return you are talking about.)  Or 2022 if asking about a 2022 return.

 

Here are some tips when using the IRS tool:

 

  • Be sure you enter the correct tax year, SSN, and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.  
  • Look at your actual Federal return to get the Federal refund amount to use in the tool, i.e., your Form 1040, Line 35a.


If the tool does not find your info for the relevant year's return, you should double-check that the return was successfully filed and accepted. 
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  To see the 2023 status, for example, go to the Tax Home page and then scroll way down to "Your Tax Returns & Documents".  Expand that section and choose tax year 2023.    Which of these terms is used there for the 2023 status:  accepted, rejected, printed, started, ready to mail, or something else?

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